I am in the process of calculating data from all my past sales. As a fairly New Small Business Owner, I did a lot of research in regards to Sales Tax HOW-TO's for my customers and my Business. As it turns out, I was misguided in my research. I am now finding out that I charged individuals when I shouldn't have. At the end of August, I received a Sales Tax Deliquency Report that informed me I needed to file my Sales Taxes for the period Jan-June 2013 and that it was late. I didn't know I had to file bi-annually and was just preparing to give all the info to my CPA at tax time in 2014.
I want to first apologize for charging you Sales Tax on any purchases you made through Pinque Peacock. I am still learning the ropes of operating a Small Business and feel like a total "doofus" that this has happened. But because I am an honest person, I instantly started working to correct this error. I have thus far reviewed invoices and PayPal reports for the January through June time period. I will need to do this as well for the period of July through the present time.
I am contacting any and all of my past customers who were charged in error to offer them a refund.
It may take a little time, but it MUST be done.
For January 1 - June 30, 2013, I owe you a refund in the amount of:
For July 1, 2013 - Present, I owe you a refund in the amount of:
Please respond to let me know the best way I can send this refund to you. If PayPal is the easiest way to complete this task, please just let me know the PayPal address where you would like me to refund the money. If you have any questions or want to discuss this mater further, please don't hesitate to contact me via private message on the the Pinque Peacock Facebook page or my Personal Page. You can also contact me by email at pinquepeacock@yahoo.com
Again, I want to offer my sincerest of apologies and I hope I have done all I can to ensure you still have confidence in me as a business owner and would still consider shopping at Pinque Peacock in the future.
Sincerely,
Jessica Shelton-Buffa
Owner/Operator at Pinque Peacock
https://www.facebook.com/PinquePeacock
pinquepeacock@yahoo.com
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